| Have you never logged in to Nedflex Move before? Please contact Nedflex. Have you logged in to Nedflex Move before, but can no longer access your account? Click ‘I forgot my password’. Logging in with 2FA for the first time 1. Log in as usual Enter your email address and password. 2. Important: your personal linking code After logging in, you will receive a unique linking code. Keep it safe! You can save the code on your computer. Do not lose it! After saving it, you must verify the code. 3. Connect an authenticator app You need an authenticator app, such as Microsoft Authenticator or Google Authenticator. If you do not have one yet, first download an authenticator app on your phone and set it up. 4. Link your account to the authenticator app A QR code will appear on your screen. Open the authenticator app and scan the QR code. Follow the steps in the app to complete the setup. 5. Log in with 2FA From now on, you will log in with your email address, password and the code from your authenticator app. What if you lose your phone and cannot log in with 2FA? You can log in with the linking code you saved earlier. After logging in, you will receive a new linking code and can set up your Authenticator again. What if you have also lost your linking code? On the Move login screen, click the option to get help. Contact us. We will ask you a few questions to confirm your identity. If there is any doubt, a video call may be required to verify your identity. If everything is correct, you will receive a new linking code so you can access your account again. You will find the menu on the left. Here you will see Home – Employees – Help. |